1. Overview

At CellOffice Commerce LLC, we are committed to customer satisfaction while maintaining responsible digital commerce practices.

All products sold through cellofficecommerce.site are digital and delivered electronically.

2. Eligibility for Refund

Customers may request a refund within 7 calendar days from the date of purchase, provided that:

• The request is submitted via email to contact@cellofficecommerce.com
• The request includes proof of purchase
• The product has not been redistributed, shared, or commercially used

Refund requests submitted after 7 days may not be eligible.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Unauthorized sharing or duplication of digital materials
• Violation of our Terms of Service
• Fraudulent or abusive refund patterns
• Failure to read product description prior to purchase

4. Processing Time

Approved refunds will be processed within 5–10 business days.

Refunds are issued to the original payment method only.

5. Chargebacks

If a chargeback is filed without prior contact with our support team, we reserve the right to:

• Dispute the chargeback
• Provide proof of digital delivery
• Suspend access to products

We strongly encourage customers to contact support before initiating disputes.

6. Contact

To request a refund:

Email: contact@cellofficecommerce.com

CELL OFFICE COMMERCE LLC
1209 Mountain Rd Pl NE Ste N
Albuquerque, NM 87110-7845
United States